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Messages for U.S. Citizens

Emergency Message for U.S. Citizens: Risk of Kidnappings for Western Journalists - October 21, 2013

The U.S. Department of State has information that there is a kidnapping plot directed at Western journalists traveling to central and southern Syria. Per the most recent Travel Warning for Syria, issued October 7, 2013, we continue to warn against all travel to Syria and strongly recommend that U.S. citizens remaining in Syria depart immediately. For those U.S. citizens who plan to travel to Syria or remain in Syria despite our Travel Warning, we encourage you to review your personal security plans, remain aware of your surroundings, including local events, maintain a high level of vigilance, and take appropriate steps to enhance your personal security.

The Department of State strongly recommends that U.S. citizens who travel to or remain in Syria enroll their stay through the Smart Traveler Enrollment Program (STEP), and provide their current contact information and next-of-kin information.

U.S. citizens in Syria who are in need of emergency assistance should call 0969-333644. Callers outside Syria should dial +963-969-333644. Callers in the United States and Canada may dial the toll free number 1-888-407-4747. Callers outside the United States and Canada may dial 1-202-501-4444. Please direct inquiries regarding U.S. citizens in Syria to

Neither U.S. passports nor visas to the United States are issued in Damascus at this time. U.S. citizens seeking to apply for passports or Consular Reports of Birth Abroad should contact a U.S. Embassy or Consulate outside of Syria. Information for several nearby U.S. consulates and embassies is available below. A full list is available at the Department of State's list of embassies and consulates.

U.S. Embassy in Cairo, Egypt
Consular Section
5 Tawfik Diab Street
Garden City, Cairo
telephone: (20) 2-2797-2301
fax: (20) 2-2797-2472

For after-hours emergencies involving U.S. citizens, call (20) 2-2797-3300.

The Embassy is open Sunday - Thursday. Phone-inquiry hours are between 1:00 p.m. and 3:00 p.m.

U.S. Embassy in Beirut, Lebanon
Awkar Facing the Municipality
PO Box 70-840, Beirut
Telephone: (961) 4 542600 - 543600
Facsimile: (961) 4 544209

The Embassy is open Monday - Friday.

For after-hours emergencies involving U.S. citizens, call 961-4-543600 and ask to speak to the duty officer.

U.S. Embassy in Amman, Jordan
Al-Umayyaween Street, Abdoun neighborhood, PO Box 354, Amman 11118
Telephone: [962] (6) 590-6000
Emergency after-hours telephone: [962] (6) 590-6500
Facsimile: [962] (6) 592-4102

The Embassy is open Sunday - Thursday.

Please note that the U.S. Embassy in Amman no longer provides courier service to or from Syria. Applicants may opt to remain in Jordan until the document is ready, or provide a Jordanian address to which the passport can be delivered.

U.S. Embassy in Ankara, Turkey
110 Atatürk Boulevard, 06100, Kavaklidere
Telephone: (90) (312) 455-5555
Visa Information: (90) (212) 340-4444 or Visa Information
Emergency after-hours telephone: (90) (312) 455-5555
Facsimile: (90) (312) 468-6131

The Embassy is open Monday - Friday.

U.S. citizens traveling abroad regularly should monitor the media and the U.S. Department of State's Bureau of Consular Affairs website, where the current Worldwide Caution, Travel Warnings, Travel Alerts, and Country Specific Information can be found. U.S. citizens should also review "A Safe Trip Abroad," which includes valuable security information for those both living and traveling abroad.

Follow us on Twitter and the Bureau of Consular Affairs page on Facebook, and download our free Smart Traveler App, available through iTunes or Google Play to have travel information at your fingertips.