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Citizen Services

General Information

 American Citizen Services (ACS) is part of the U.S. Embassy's Consular Section. We provide assistance to American citizens in Syria, including passport services, notarials, registration, Consular Reports of Birth Abroad, voting in U.S. elections, various federal benefits, and more. In addition, ACS assists U.S. citizens in emergency situations, including arrests, deaths, and crisis situations.

In an effort to better serve our American community, effective November 15th, 2009, the Consular Section will schedule all non-emergency services to U.S. Citizens by appointment only.  Appointments are available Sunday – Thursday, 08:00am – 10:00am and can be made through our convenient online system. It is possible to have several services during the same visit to the Consulate. Please make a separate appointment for each individual service.

The scheduled appointment will be automatically cancelled for the applicant who arrives later than the appointed time. The applicant will be required to make a new appointment via our website.

Please follow the links below to link to schedule an appointment:

Appointments for passports, reports of birth or other non-notarial services

Appointments for notarial services

We will, of course, continue to accept emergency cases without an appointment.  In an emergency, please contact the U.S. Embassy +963-11-3391-4444.

We encourage Americans who have questions or concerns to contact the section via email at acsdamascus@state.gov. You will receive a response within 1 business day.

Forms are available at the Consular Section, but if you would like to fill them out before your appointment- forms are also available online at the following link: http://www.state.gov/m/a/dir/forms/index.htm or via the specific links provided below:

Passport Renewals
Use this form only if you were at least 16 years old, the last time you were issued a passport:
-DS-82 Application for U.S. Passport by Mail (Fillable) 

Use this form if this is your first passport, or if the applicant is under the age of 16.
 -DS-11 Application for U.S. Passport or Registrations (Fillable)

Request for Additional Passport/Visa Pages
-DS-4085 Application for Additional Visa Pages (Fillable)  

Consular Report of Birth Abroad
-DS-5507 Affidavit of Parentage, Physical Presence and Support 

-DS-2029 Application for Consular Report of Birth Abroad of a Citizen of the Unites States of America 

-DS-11 Application for U.S. Passport or Registrations (Fillable)

 

Next Holiday

 The Consular section
   will be closed on
     (US) Holiday 
 November 26, 2009
  Thanksgiving Day