Skip Global Navigation to Main Content
Skip Breadcrumb Navigation

January 10, 2012
Embassy of the United States of America
Consular Section
2, Al-Mansour St., Abu Roumaneh
P.O. Box 29
Damascus, Syria
Tel: (963-11) 3391-4444
Fax: (963-11) 331-9678

This message is intended for the American community in Syria. If you have any questions, please contact the Consular Section at the above address. If you wish to be added to our e-mail distribution, we invite you to complete the enrollment process through our website. To access the site please enter the following link address or directly, at

Wardens: Transmission by phone is mandatory.

Emergency Message for U.S. Citizens: Consular services by appointment only

January 10, 2012

Due to further reductions in U.S. Embassy staff and as a result of the deteriorating security situation, the Consular Section will no longer have hours during which it is open to the public.  Effective immediately, all consular services are by prearranged appointment only.  Please take this opportunity to review our most recent Travel Warning for Syria.  The U.S. Embassy strongly urges U.S. citizens in Syria to depart immediately. 

To request an appointment for American Citizens Services, please contact us by email at  We will not always be able to answer your non-emergency phone inquiries during business hours. 

U.S. citizens living or traveling in Syria are encouraged to enroll in the Smart Traveler Enrollment Program (STEP).  U.S. citizens without internet access may enroll directly at the nearest U.S. Embassy or U.S. Consulate.  By enrolling, U.S. citizens make it easier for the embassy/consulates to contact them in case of emergency.

Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll-free in the United States and Canada or, for callers outside the United States and Canada, on a regular toll line at 1-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

Stay up to date by bookmarking our Bureau of Consular Affairs website, which contains the current Travel Warnings and Travel Alerts as well as the Worldwide Caution.  Follow us on Twitter and the Bureau of Consular Affairs page on facebook as well.